Soul Align — Awaken • Align • Attract. These Terms & Conditions govern your access to and use of www.soulalign.in and the purchase of products and services offered by Soul Align. By accessing our website, placing an order or using our services, you agree to these Terms & Conditions. Please read them carefully before proceeding.
1. General Information
Soul Align offers crystal bracelets, natural gemstones, crystal combinations, numerology-based products, Rashi-based bracelets, Reiki-related products and consultation services.
We reserve the right to update, modify or change these Terms & Conditions at any time. Any changes will be published on this page.
2. Product Information
•
We make every effort to display accurate product descriptions, photographs and details.
•
Natural crystals and gemstones may vary in colour, texture, patterns, inclusions and appearance.
•
Slight variations in individual products are natural and should not be considered defects.
•
Product photographs are for representation purposes and may differ slightly from the actual product.
•
Customers are encouraged to read product descriptions carefully before placing an order.
3. Orders & Payments
•
All orders are subject to availability and confirmation.
•
Customers must provide accurate name, contact number, email address and delivery address while placing an order.
•
Soul Align reserves the right to cancel an order in case of incorrect information, stock unavailability, suspected fraudulent activity or other valid reasons.
•
Orders may be placed through our website or other official ordering channels.
•
Available payment options, including prepaid payments and Cash on Delivery (COD), will be displayed at checkout or communicated during ordering.
•
Any applicable charges will be communicated before order confirmation.
4. Pricing & Offers
•
All product prices are subject to change without prior notice.
•
Promotional offers, discounts and special pricing may be available for a limited period.
•
Offers cannot be combined unless specifically mentioned.
•
In case of an obvious pricing or technical error, we reserve the right to contact the customer and resolve the issue before processing the order.
5. Shipping & Delivery
•
Orders will be dispatched to the delivery address provided by the customer.
•
Delivery timelines are estimates and may vary depending on the delivery location, courier partner, weather conditions and other circumstances.
•
Delays caused by courier companies or circumstances beyond our control are not entirely within our responsibility.
•
Customers are requested to provide a complete and accurate shipping address and contact number.
•
Once an order is dispatched, tracking details may be shared wherever available.
6. Return, Refund & Exchange
All returns, refunds, exchanges and cancellations are governed by our separate Return, Refund & Exchange Policy. Customers are requested to read that policy before placing an order.
Nothing in this section limits any rights available to customers under applicable consumer protection laws.
7. Crystal & Reiki Products Disclaimer
Soul Align offers natural crystals, gemstone products and Reiki-related products.
•
Natural crystals are not medical products or substitutes for professional medical treatment.
•
Crystal healing and Reiki are complementary spiritual or wellness practices.
•
Any benefits associated with crystals, numerology or Reiki are based on traditional, spiritual or personal beliefs and are not scientifically established medical outcomes.
•
We do not guarantee specific financial, relationship, career, health or personal results from using our products.
•
Customers should not discontinue prescribed medication or professional treatment based on crystal or Reiki practices.
8. Numerology & Personalised Products
Numerology-based and Rashi-based bracelets or recommendations are prepared using the information provided by customers.
•
Customers are responsible for providing accurate birth details and other required information.
•
Recommendations are based on traditional numerology or astrological interpretations.
•
Such recommendations are for spiritual and personal guidance only.
•
Specific outcomes or results cannot be guaranteed.
9. Customer Responsibilities
By using our website and services, you agree:
•
To provide accurate and genuine information.
•
Not to misuse our website or services.
•
Not to engage in fraudulent purchases or payment activities.
•
Not to attempt unauthorised access to our website or systems.
•
To use our products responsibly and follow any product-specific instructions provided.
10. Intellectual Property
All website content, including text, product descriptions, photographs, graphics, logos, branding, designs and other materials, belongs to Soul Align or its respective authorised owners.
No content may be copied, reproduced, distributed, modified or used commercially without prior written permission.
11. Limitation of Liability
Soul Align makes reasonable efforts to provide quality products and reliable services.
However, we do not guarantee specific spiritual, emotional, financial, professional or personal outcomes from the use of crystals, Reiki or numerology-related products.
Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under applicable Indian laws.
12. Privacy & Customer Information
We respect customer privacy and handle personal information in accordance with our Privacy Policy and applicable data protection laws.
Customer information may be used for:
•
Processing and delivering orders.
•
Providing customer support.
•
Sharing order updates.
•
Addressing product-related queries.
•
Other purposes disclosed in our Privacy Policy.
We do not sell customers’ personal information.
13. Third-Party Services
Our website may contain links or integrations with third-party services, including payment gateways, courier companies and other service providers.
Soul Align is not responsible for independent third-party websites or services, subject to applicable law.
14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be handled by the competent courts having jurisdiction under applicable Indian law, without affecting any statutory consumer rights or remedies.
15. Contact Information
For any questions, concerns or assistance regarding these Terms & Conditions, please contact us: Soul Align — Phone: 7030875290; WhatsApp: 8767258250; Website: www.soulalign.in.
By using our website or placing an order, you acknowledge that you have read and understood these Terms & Conditions. Thank you for choosing Soul Align. Awaken • Align • Attract.